Returns & Refunds
Thank you for shopping with Let’s Fix Power. Your satisfaction is important to us. We understand that sometimes a return may be necessary, and we want to make the return process as simple as possible.
Please review the following return policy before requesting a return.
30-Day Return Policy
Return requests must be made within 30 days of the delivery date, based on carrier tracking showing successful delivery.
Return Requirements
- Items must be returned in new, unused, and uninstalled condition with all original packaging and included components.
- New and unused means the item must have no scratches, marks, damage, signs of installation, modification, or use.
- Returns may be subject to a 20% restocking fee.
- Original shipping charges are non-refundable.
- Unless the return is due to an error by Let’s Fix Power, the buyer is responsible for return shipping costs.
- All returns must be authorized by Let’s Fix Power before being shipped back.
- Please include your order number with your return. Returns that cannot be matched to an order may be refused or delayed.
Non-Returnable Items
For safety, installation, and product-condition reasons, certain items cannot be returned once purchased or installed. These include:
- Batteries
- Electrical and electronic parts, including but not limited to relays, fuel pumps, wiring harnesses, CDIs, stators, voltage regulators, rectifiers, ignition components, ignition coils, switches, and similar electrical parts.
- Any item that has been installed, bolted on, plugged in, connected, or otherwise used.
- Any item that has been modified or altered.
- Any item that has had gasoline, diesel fuel, oil, or other fluids added to or passed through it.
- Items returned in a condition different from the condition in which they were originally shipped.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us before returning it.
Please provide your order number, a description of the issue, and photos when applicable. Once the issue is reviewed and confirmed, we will work with you to provide an appropriate replacement, return, or refund solution.
Refunds
Once your return is received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method. Please allow additional processing time for your bank, credit card company, or payment provider to post the refund to your account.
Any applicable restocking fee and non-refundable shipping charges will be deducted from the refund.
How to Request a Return
Before sending any item back, please contact us and provide:
For damaged, defective, or incorrect items, please also provide photos showing the issue.
Return Address
5346 E 5th St Suite# A
Katy, TX 77493
United States
Please contact us for return authorization before shipping any item to this address.
Need Help With a Return?
Have your order number ready and contact our customer service team. We’re here to help.
CONTACT US